AVAIL THE BENEFIT OF MORATORIUM
At a time when our nation is facing unprecedented disruption due to COVID-19, and as per advice of the Reserve Bank of india we extend our support by moratorium to our eligible customers' loans who might be facing cash flow issues.
The moratorium will be applicable for all the eligible customers whose loan repayment due falls between 1st March 2020 up to 31st August 2020
Eligible customers who wish to avail the moratorium need to OPT-IN either in LoanFront app
The people who avail moratorium option needs to note that the interest will be accrued till the repayment and the maximum tenure of the loan can be extended only up to 90 Days.
To ease the burden of additional interest the LoanFront is providing below options:
B) Split the loan into smaller EMI’s
C) Flexible deferment option to ease the interest burden i.e defer the repayment by 15 days 30 days or up to 90 days.
Please take note that repayment beyond 90 days extension would attract late payment charges applicable as per the loan agreement.
Frequently Asked Questions (FAQ's)
1. What is the Moratorium period for a LoanFront loan ?
A moratorium period as regards to a LoanFront loan means a period wherein the repayment can be delayed by eligible customers up to 90 Days. It is only postponing of the dues to be repaid and not a concession or waiver with respect to repayment for the loan repayments.
2. Am I eligible to avail the Moratorium?
The moratorium will be applicable for all eligible customers of LoanFront who have their
repayments due from 1st March 2020 up to 31st August 2020. However, following customers of
LoanFront will not be considered for Moratorium:
b) Customers who do not have good repayment history, for example, delays on prior closed loans before the existing loan by more than 15 days.
3. Should I avail the moratorium option?
It is advised that the option of moratorium to be availed only by those customers whose cash flows are adversely affected or who are facing temporary financial constraints arising from the COVID-19. In case you opt to avail the moratorium for your dues, you may hold the payment during moratorium period. However, kindly note that the moratorium merely postpones the repayment. Your dues will continue to accumulate interest, other applicable charges (other than Late Payment Fee, penalty). Hence, we advise you to make repayment of dues on time.
4. Is this a waiver of dues/repayments/outstanding?
No. This is not a waiver, but a postponement. You will have to pay the entire accumulated outstanding amount along with the interest that shall continue to accrue on the outstanding portion of your loan during the moratorium period.
5. Will interest be charged during the moratorium period?
Yes. Interest will be continuing to accrue on the outstanding amount at applicable rate of interest.
6. If I avail moratorium will it affect my credit score?
No. There will be no adverse impact on your credit history or credit score in respect of repayments due during the moratorium period, if you avail the moratorium option.
7. Will the penal interest be charged for the repayments due which are falling between 1st March 2020 to 31st August 2020 and who have deferred the repayment due by availing the moratorium option?
No. Penal interest will be waived to the eligible customers who availed the moratorium option at the time of repayment.
8. Can I OPT-IN for the moratorium for one month and then OPT-OUT?
Yes. if you OPT-IN for the moratorium you can OPT-OUT in the next month as per your convenience.
9. How do I OPT-IN or OPT-OUT for moratorium?
You can OPT-IN or OPT-OUT for moratorium in following ways:
b) By sending an email from your registered email id to support@loanfront.in. However, take note that LoanFront fully reserves the right to accept/reject the moratorium OPT-IN requests.
10. How do I know that my request for moratorium is accepted or rejected?
You can know the status of your moratorium application in the LoanFront app through which you have availed the loan. Further, LoanFront will communicate the status of your application by sending an email and SMS to your registered email id and mobile number.
11. Is there any alternative option to LoanFront customers apart from Moratorium?
Yes, LoanFront is happy to provide following alternative options to eligible customers in
order to reduce the interest burden:
B) Splitting the loan into smaller EMI’s
C) Flexible deferment option to ease the interest burden i.e defer the repayment by 15 days, 30 days or up to 90 Days.
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